Shipping & Returns

All orders are charged £14.95 to cover Shipping and Collection.
We use various carriers for Shipping and Collections.
Orders placed before 17:00 ship next working day (Mon - Fri).
Orders placed after 17:00 ship within 2 working days (Mon - Fri).
Dispatched orders will be confirmed with a tracking email link (Mon - Sat) excluding Sundays.
Deliveries require a signature. If you miss the delivery, we are not responsible for any delays or lost usage time.

Return collections are Monday - Friday 09:00 - 17:00.
All solutions are fully tested and working prior to dispatch - Any faulty/defective solutions will be replaced once confirmed as faulty/defective.
Returning units must be inside original packaging to avoid damage.
Please ensure unit location is provided on the order. Failure to do so may affect the return & exchange policy.
Return Address: 10 Pilkington Road, Southport, PR8 6PD.